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Privacy Policy

PRIVACY AND SECURITY 

We are firmly committed to and wish to protect your privacy and information and to provide a safe and secure site for electronic commerce transactions and as a result have created this privacy and security policy. We will treat as confidential all of the personal information you give to us when you register with us using the facility on this website. This includes your name, address, e-mail address, telephone and fax contact numbers, gender, date of birth.

All transactions you enter into with us through our website and all information you provide to us either on the www.aaramaroma.com website, by e-mail or through any other means of communication is entered into with and held by AARAM AROMA. 

Security of Transactions 

AARAM AROMA take your security very seriously and will encrypt consumer data, such as debit or credit card numbers, when you order directly through the website. We transfer the encrypted data over the Internet using secure socket layer (SSL) technology so that your online shopping experience is safe and secure.

Security of Email Correspondence 

Our website also invites you to contact us via e-mail. E-mail correspondence is free format text and cannot be encrypted. Therefore, it is not a secure means of communication. Please do not send sensitive information, such as credit card information, by e-mail.

Internet Security 

Please note that by entering our website you have to provide us with personal details about yourself. Although we take reasonable precautions to secure any personal data against loss, misuse and alteration, please note that it is not possible to absolutely guarantee the security of transmissions over the Internet so please when using our website, we urge you to exercise appropriate discretion. Please read the section on the Data Protection Legislation below.

How do we keep your information up to date? 

We endeavour to keep all information received from you, which we hold as accurate as possible and up to date. You may write to us at AARAM AROMA and e-mail us on info@aaramaroma.co.uk to notify us of any changes to the information you have previously given to us or if you are aware of any inaccuracy in the information we hold about you.

Who at AARAM AROMA can see your information? 

All information submitted to us by you is available to AARAM AROMA employees managing and using this information, but otherwise is kept confidential from other members of our staff.

Do we share your information with others? 

We may need to pass your information on to others solely to enable us to provide you with the goods or services you have ordered or requested from us or otherwise in connection with our relationship with you.

What do we do with your information? 

The personal information given to us by you will be used to assist us in providing you with marketing material, including information about special offers, in-store events and promotions, the goods or services you have ordered from us or otherwise in connection with your relationship with us, as well as providing you with information regarding the areas of our products that you have indicated are of interest to you. We will contact you by e-mail, post or telephone using the contact details given to us.

Other than any agent appointed by us who will store the personal information provided by you, AARAM AROMA will not share your individual personal information with any third party without your prior permission.

How can you stop receiving marketing communications from us? 

If you are on our e-mail mailing list you may have received e-mails from us about our products, special offers, and other promotional material. You have a right at any time to request us to stop sending you marketing information and to remove your name from our mailing list. Every e-mail we send contains an easy, automated way for you to cease receiving e-mails from us. If you wish to remove your name from our mailing list, simply follow the instructions at the end of any e-mail sent by us or write to us at AARAM AROMA on info@aaramaroma.co.uk.   

As is the case with many high profile organisations, communications with AARAM AROMA by telephone may be recorded for the purposes of training or monitoring our customer service standards and for security.

Data Protection Legislation 

The Data Protection Act 1998 protects your personal information in the United Kingdom. You have the right to request in writing to receive a copy of the personal information held by AARAM AROMA and the source of the personal information. We may charge a £10.00 fee for providing the personal information to you. Please write to: Customer Services, AARAM AROMA at info@aaramaroma.co.uk.